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Investors Grievance Complaint

A complaint can be raised by sending email to compliance@aarniksecurities.in. Our team shall ensure to give you an email reply or call back for your query raised or complaint registered with us. The Internal Turnaround time for this first response from Broker is within 3 hours or maximum 24 hours.
  • Our first level team shall speak with you or communicate and understand your complaint and query and answer and resolve them immediately if possible.
  • If the complaint / query is not getting resolved by the first level team, then they shall escalate to the senior level team immediately and they shall do the needful communication with client for resolution within 6 hours of escalation.
  • If the senior level team is unable to resolve within the given TAT, then the complaint resolution is escalated to the Compliance Officer / Director in charge to personally look into the client complaint and do the best possible effort to resolve and satisfy the client’s requirements.
For Complaints filing on phone, please call us on 022-22013179

Risk disclosures on derivatives

Risk disclosure in the Equity Futures & Options segment aims to inform individual traders about the inherent risks involved in trading these derivative instruments. By disclosing these risks, regulatory bodies such as SEBI seek to ensure that traders are fully aware of the nature of these instruments and the challenges they pose.
  • 9 out of 10 individual traders in the Equity Futures and Options Segment, incurred net losses.
  • On average, loss makers registered net trading losses close to ₹ 50,000.
  • Over and above the net trading losses incurred, loss makers expended an additional 28% of net trading losses as transaction costs.
  • Those making net trading profits, incurred between 15% to 50% of such profits as transaction costs.
Source: SEBI Circular